How do I pay for my records as a law firm user?
When creating a new request as a law firm user, sign in to ChartRequest and navigate to the “Outbound” tab in the sidebar or on the dashboard. You can set the “Select Request Status” filter to “Priced” to make finding the specific request easier.
Click the priced request to review the details, status updates, and messages. Navigate to the “Payment” section to download your invoice and/or make a payment.
Once you’ve clicked “Make Payment,” you will see a breakdown of the final price. Select an existing credit card to pay, or click “Add Card” to enter a new credit card. Click “Pay for Request” to submit your payment. Your records will be available once payment has been processed.