How will I receive my records as a law firm user?
When submitting a request through the ChartRequest platform, you can choose to receive your records either via fax or electronic download. When your requested records have been retrieved, you will receive a notification via email.
When your payment has been processed, the records will be delivered to you via your selected method. Sign in to ChartRequest, navigate to your outbound requests, and select the “Priced” tab to pay for any records or the “Completed” tab to access records after payment has been processed.