Common questions and support documentation

• What is SAML-based SSO ?
• Set up your own custom SAML app
• Turn on SSO to your new SAML app
• Verify SSO between your Google service and your new SAML app
• Configure a pre-integrated cloud application

• How do I request records with ChartRequest?
• How do I request records?
• How do I create an account?
• How do I pay for my medical records?
• How do I submit a request for records?
• Adding Users to my Provider Account
• Why do I have to pay for my medical records?
• How will I receive my records?
• Does ChartRequest have my medical records?
• Why is my record request not available instantly?

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• Can I get my records fast? Today?
• Authorization Forms
• When will my requested records be ready?
• How do I figure out the status of my request?
• What can I expect once I’ve submitted a request, and/or what are the different request statuses?
• Issues Uploading Authorizations

• California Pricing
• New Jersey Pricing
• Alabama Pricing
• Florida Pricing
• Hitech pricing
• Missouri Pricing
• Michigan Pricing
• Connecticut Pricing (1)
• Illinois Pricing
• Wisconsin Pricing

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