Common questions and support documentation

• How do I request records with ChartRequest?
• How do I create an account?
• How do I pay for my medical records?
• How do I request records?
• Adding Users to my Provider Account
• How do I submit a request for records?
• Why do I have to pay for my medical records?
• How will I receive my records?
• Why is my record request not available instantly?
• Does ChartRequest have my medical records?

Browse all articles

• Can I get my records fast? Today?
• Authorization Forms
• How do I figure out the status of my request?
• When will my requested records be ready?
• Issues Uploading Authorizations
• What can I expect once I’ve submitted a request, and/or what are the different request statuses?

• California Pricing
• New Jersey Pricing
• Michigan Pricing
• Hitech pricing
• Wisconsin Pricing
• Florida Pricing
• Connecticut Pricing
• South Carolina Pricing
• Connecticut Pricing (1)
• Missouri Pricing

Browse all articles