How will I receive my records as a patient?
When your request has been processed and your records are available for download, you will receive a notification via email. Sign in to ChartRequest and navigate to the “Records & Forms” tab in the sidebar.
Your authorized payment will be taken automatically as long as the final price does not exceed $250. If your final price does exceed $250, you can set the “Select Request Status” filter to “Priced” to make finding the specific request easier. If you need help making your payment, check out our article on paying for a request.
Once your payment has been processed, you can set the status filter to “Complete,” and click the request for records you would like to download.
Navigate to the “Records” section under “Request Details” and click “Download All” to download a .PDF file containing your records.