How do I change my email address and/or password as a healthcare provider

To edit your account information as a provider, including email address and password, sign in to ChartRequest. If you are using the care coordination page, click your facility’s name in the top right corner. Click “My Account” to view your account information.

Here, you will be able to review your account details, edit your password, view your favorite custodians, and change your notification preferences. To edit any information, click the “Edit” button for the appropriate section. Remember to click “Save” before navigating off the page.

If you are using the ROI page, click your name in the top right corner and click “My Account.”

Here you will be able to edit your account information, including your email address and password.