How to check the status of your request as a patient

To check the status of a request as a patient, sign in to ChartRequest and click “Records and Forms” on the side banner. Each request will have the current status highlighted in grey beside the request ID. You may also use the “Select Request Status” filter to find all requests of that specific status.

If you would like to communicate with the custodian retrieving your records directly, click the relevant request and navigate to “Messages.”